Cookie Policy
Last updated 1 July 2025
This Cookie Policy explains how Janamuda Sdn. Bhd. (Registration No. 201401030830 (1106916-X)) and its affiliates (collectively “Roar Commerce”, “we”, “our”, “us”) use cookies and similar tracking technologies on roarcommerce.co and any sub-pages or portals we operate (the “Site”). It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you browse a website. They allow the site to recognise your device, remember preferences and improve performance. “Similar technologies” include HTML5 local storage, pixels, tags, SDKs and server-side identifiers.
2. Why We Use Them
| Purpose | Typical Cookie / Tool | What It Does | Retention* |
|---|---|---|---|
| Essential | rc_session, Cloudflare __cf_bm | Enables log-in, form security, load balancing | Session-2 hrs |
| Analytics | Google Analytics 4 (_ga, _gid) | Counts visits, tracks click-paths, depersonalised | 26 months |
| Performance | AWS ALB, New Relic | Measures page speed, error rates | Session-1 day |
| Preference | locale, theme | Remembers language or colour-scheme | Up to 12 months |
| Marketing | TikTok Pixel, Meta Pixel (_fbp) | Helps match ads to the right audiences | 90 days |
*Cookie lifetimes are counted from the last time you visit our pages.
We do not serve personalised third-party ads on the Site. Marketing pixels are solely used to measure campaign effectiveness for our own brand and are never used to run targeted ads for other merchants.
3. Legal Basis
We rely on:
- Legitimate interest – to run a secure, functional e-commerce platform.
- Your consent – for analytics and marketing cookies that are not strictly necessary.
4. Managing Your Choice
When you first land on the Site, a banner lets you:
- Accept all cookies
- Reject non-essential cookies
- Customise per category
You may change your selection at any time by clicking “Cookie Settings” in the footer.
In addition, you can block or delete cookies through your browser:
- Chrome/Edge – Settings → Privacy & Security → Cookies and other site data
- Firefox – Preferences → Privacy & Security → Cookies and Site Data
- Safari – Preferences → Privacy → Manage Website Data
Blocking essential cookies will break functions such as account log-in and checkout.
5. Third-Party Integrations
Some pages embed TikTok Shop, Shopee API widgets or Lazada feeds. These platforms may set their own cookies once you interact with the component. Roar Commerce does not control those cookies; please refer to the respective marketplace policies.
6. Updates
We review this Cookie Policy at least once a year. Material changes will appear on this page and, where appropriate, be highlighted via a banner. Continued use of the Site after the update means you agree to the revised policy.
7. Contact
Cookie & Privacy Enquiries
E-mail info@roarcommerce.co
Careers-Related Queries
E-mail careers@roarcommerce.co
By using our Site you acknowledge that you have read, understood and consented to this Cookie Policy.
Ready to Grow? Begin your e-commerce growth journey by getting in touch with our team.